Terms of service

These terms outline the conditions under which this website may be used. By accessing the site or placing an order, you agree to the terms set out below.

Use of this website indicates acceptance of these terms.

Use of Website

  • This website may only be used for lawful purposes.
  • Any attempt to interfere with or disrupt site functionality is not permitted.
  • Content is provided for general information and purchasing purposes only.

Product Information

  • Product details are provided as accurately as possible based on available information.
  • Variations in colour, packaging, or appearance may occur.
  • Product availability may change without prior notice.

Orders

  • Placing an order does not guarantee acceptance.
  • Orders are confirmed once processed and accepted.
  • Orders may be declined or cancelled if stock is unavailable, items cannot be sourced, or an error is identified.

Pricing & Payments

  • Prices are displayed at the time of purchase and may change without notice.
  • Full payment is required before any processing, sourcing or preparation begins.
  • In the event of a pricing error, the order may be adjusted or cancelled and the customer will be notified.

Shipping & Delivery

  • Delivery timeframes are estimates and begin after dispatch.
  • Some products may be sourced or prepared after an order is placed, which can affect dispatch timeframes.
  • Delays may occur due to courier operations or external factors beyond our control.
  • Risk in the goods passes to the customer once the order has been dispatched.

Returns & Refunds

  • Returns are handled in accordance with the Returns & Refund Policy.
  • All conditions, timeframes and eligibility requirements as outlined in that policy apply.

Liability

  • To the extent permitted by applicable law, liability is limited to the value of the product purchased.
  • No responsibility is accepted for indirect or consequential loss.
  • Products are used at the customer’s own discretion and for their intended purpose.

Intellectual Property

  • All content on this site remains protected.
  • Unauthorised use, copying or distribution is not permitted.

Changes to Terms

  • These terms may be updated from time to time.
  • Continued use of the website indicates acceptance of any changes.